The location on Pl de la Reforma is great & there are lots of restaurants, cafes, & OXXO supermarket around and only about 11 mins walk to the shopping mall of Reforma222. Most of items like snacks & drinks etc I bought them at Sumesa which is about 8 mins walk from the hotel at the end of calle Lisboa. They have a more extensive offerings than OXXO. It is only one of a handful of hotels in Mexico City that is used by most touring companies that offer pick up services for your daily excursions in & around Mexico City. I had only one dinner at the hotel and the food is so so. Staff are generally very helpful & friendly.
Hardy
février 2025
I booked the Fiesta Club King Room which included a special breakfast on the 22nd floor and an evening cocktail and light food selection, also on the 22nd floor. Our room was excellent and the breakfast varied each day with wonderful selections. The waitstaff during breakfast and dinner were excellent! The evening food, wine, beer selection was also outstanding. The hotel is in a good location. We took taxis or uber to get to the museum and palace area and sometimes walked back to the hotel from that location. I definitely recommend this hotel and will return there when in Mexico City.
Cynthia
février 2025
The location was central and easily accessed. The room was spacious, the bed was the most comfortable we have had in all of mexico! It was very quiet we had no issues with noise from outside for sleeping whatsoever . There is a couple of bars, restaurants to choose from on the property, including Starbucks, and the building itself was very nice. We chose the executive Fiesta rooms which gave us access to the lounge on the 22nd floor which we absolutely loved and we're so glad that we did. It was wonderful to enjoy a glass of wine after a long day and some wonderful snacks and food. The view up there was great and the staff were wonderful.
Louise
novembre 2024
Absolutely fantastic experience at this five-star hotel! From the moment I arrived, the friendly staff made me feel right at home, offering exceptional service throughout my stay. The accommodations were incredibly comfortable, providing a perfect retreat after a day of exploring. I was also impressed by the reliable WiFi, which made it easy for me to stay connected. The restaurant and bar exceeded my expectations, serving delicious meals and refreshing drinks in a delightful ambiance. The location couldn’t be more perfect—central to all the attractions and a great spot to unwind. I’m already looking forward to my next visit to this wonderful hotel! Highly recommend!
Gary
novembre 2024
Clean, large, comfortable room with a giant bed and solid internet. The TV gets US sports channels, which is all I watch when on the road. Excellent breakfast where I couldn't resist over-indulging myself and ended up skipping lunch. There is a Starbucks in the building with outside sidewalk seating where you can people-watch.
Angelopl
août 2022
Good breakfasts with great room service
Ruben
janvier 2024
Excellent location , friendly staff. The fotos area of a Fiesta Club room considered an Executive Room , also included are fotos of the business center and the buffet at Cafe Reforma Restaurant. The execuitve rooms with breakfast on the 22nd floor are an very good option my full review can beseen here : https://youtu.be/YKlGdBN2xok
Emmanuel
décembre 2024
My stay was overall good but not spectacular. The bed was very comfortable.
Luis
octobre 2024
Great place! I saw some comments about the hotel room being "old", but I definitely did not have this experience. My room was super comfortable, the cleaning staff went into my room (while I was out) sometimes twice a day, and there were always new clean towels. Location is excellent, staff is friendly, beds are comfortable, all silent, I'll definitely come back if I have a chance
Cristina
janvier 2023
Comfortable beds, large and very clean room, delicious shower and a convenient location, close to historic downtown, Avenida Reforma and many restaurants and attractions.
Carlos
janvier 2024